Train operator pledges £30m for cleaning
Category: Commercial Cleaning
Abellio Greater Anglia, which runs mainline train services between London and Norwich, said it has employed an additional 40 commercial cleaners to improve conditions on board.
Ian Edwards, who runs the Greater Anglia Complaints website, said cleanliness standards on the trains were "appalling" because staff do not have enough time to clean in between journeys.
"We keep a photographic log of everything from flea bites - because a lot of the seats are flea infested - to broken toilets and it is just disgusting," he told the BBC.
Mr Edwards said there is "practically no slack" on the service, which means that a quick litter pick-up is all that's manageable in many cases.
It's why Abellio Greater Anglia is putting extra resources into commercial cleaning overnight, and why it plans to spend £30 million to improve its fleet and the cleanliness enjoyed by passengers.
Thanks to the increase in the cleaning workforce, the company now employs 300 people to keep its trains in a tidy and sanitary condition.
A spokesman said Abellio was not aware of any complaints regarding fleas in the seats and urged passengers to get in touch if they do experience any problems.
Perhaps the operator should take note of what train cleaning crews are doing in Japan. Staff working for the Shinkansen bullet rail service apparently take just seven minutes to clean an entire train.
A video, titled 7-Minute Miracle, has been released showing how such an impressive feat is achieved as every seat, tray table and luggage rack is cleaned in record time before the service departs.
After each turnaround, the cleaners line up along the platform to greet the waiting passengers.
Posted by Toni Tsocheva