Terms & Conditions of Service - Summary          page 1  page 2

4. Carpets - Fastklean will not be responsible for failing to remove old/permanent stains that cannot be removed using normal carpet cleaning methods. We undertake, however, to draw your attention to any such stains prior to commencing work.

5. End of Tenancy Cleaning - Unless otherwise agreed the standard end of Tenancy Cleaning Service does not include cleaning of walls, ceilings, curtains, balconies, patios, exterior windows, carpets, upholstery. Neither does it include washing up or laundering. Should any of these additional services be required, we will quote for them separately. It is a condition of and of tenancy cleaning that the property must be vacated.

6. 50 % of our quoted fee will be payable on booking. The client may cancel or reschedule a service by giving at least 24 hours notice but if we are not notified on time no refund will be given against the deposit. Fastklean reserves the right to charge cancellation fee of up to 100% of the quoted price for the booked service.

7. The client agrees to inspect the work immediately after it is completed and to draw to the attention. The cleaner will carry out any such further work reasonably required but if the client is still not satisfied the client must notify Fastklean in writing immediately by completing the slip reproduced below and handing it to the cleaner.

8. The balance of our account must be paid to the cleaner or to the office over the phone before cleaner leaves the premises